Volcom Support
e.g. Shipping, Ordering, Returns, Payments.
e.g. Shipping, Ordering, Returns, Payments.
e.g. Shipping, Ordering, Returns, Payments.
US Returns:
Click the Auto Returns link within the footer of our website (returns.volcom.com) and add the order you wish to send back including the shipping zip code. Once RMA # is created a pre-paid label will be provided to return the product back for processing.
Canada Returns:
Click the Auto Returns link within the footer of our website (returns.volcom.ca/) and add the order you wish to send back including the shipping zip code. Once RMA # is created a pre-paid label will be provided to return the product back for processing.
International Returns:
Orders placed on our www.Volcom.com storefront but shipped outside of the US will need to contact Customerservice@volcom.com and provide the order # you wish to return. A return merchandise authorization number (RMA #) will be provided including additional instructions on where to ship your online return. *International orders are not eligible for prepaid return labels*
Auto Return Claim Process:
Click the Auto Returns link within the footer of our website (returns.volcom.com).
Note: Prepaid label is only offered to United States/Canadian customers. This offer excludes orders being shipped from certain territories, orders shipped to Canada from www.Volcom.com and international orders.
Products or packages mailed directly to Volcom Headquarters without RA # will be REFUSED and returned to the sender at their cost. RA #'s are valid for only 30 days and will be returned if received after 30 day period.
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